If you can’t watch Paramount+ (formerly CBS All Access), it may be due to a server issue on the streaming service’s end. Sometimes, however, the problem isn’t with them, but with your devices or connections. This article explains how to:

Before checking your devices, you can quickly check whether the app is having issues or not. Try these methods:

Go to X (formerly Twitter) and search for #ParamountPlus. Look at the timestamps of Tweets to see if other people are experiencing the same issues you are. You can also check the Paramount+ feed. When the streaming service is experiencing major, nationwide issues, Paramount will typically post information on the feed.

Use an external status monitoring website such as IsItDownRightNow or SiteDown. These user-based sites will tell you if other customers are reporting outages, and can sometimes even pinpoint the exact problem or location of the problem.