eBay, Craigslist and other online shopping sites are very popular because they allow people to buy or sell all kinds of products, usually at great discounts. Other sites have a mobile app called Mercari. If you are wondering if Mercari is a legitimate company, the answer is yes.

There is no scam associated with Mercari. However, there are many different complaints from sellers and buyers using the site, partly because Mercari withholds funds from sellers until buyers are satisfied with their purchase.

There are also heavy restrictions on the types of products sold, which sellers can sometimes unknowingly violate. If they do, the entire transaction can be canceled or the seller’s account can be suspended or revoked. In addition, there are multiple rules and fees that seem to frustrate both buyers and sellers, including an eBay-like rating system. Unscrupulous sellers also frequent the site, as do unscrupulous buyers.

The combination of these factors has led to multiple complaints on community forums across the internet, with some people calling the site a scam in general. Others claiming that their specific situation must be part of a scam.