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Microsoft Surface Pro Stuck on Windows Logo (Turns on but won't continue 2 10 11 3 4 7 8 4 X Duo)
It’s frustrating when your Surface won’t turn on or won’t boot into Windows, but there’s a quick fix. This article highlights solutions for Surface devices stuck on the Windows logo or a black screen.
Issues with your Surface hardware or power supply can cause the Windows logo screen to remain stuck during startup. Surface devices can also get stuck on the startup screen or enter a boot loop while docked or installing updates. Follow the troubleshooting tips below to get your Surface to boot into Windows.
Is your Surface restarting and stuck on the Windows logo screen while installing drivers or Windows updates? You may need to wait for your device to finish installing the updates before it boots past the screen.
