Microsoft Teams unifies chat and channels in a customizable interface – Knowligent
Microsoft Teams unifies chat and channels in a customizable interface

Microsoft Teams unifies chat and channels in a customizable interface

HomeHow to, TechMicrosoft Teams unifies chat and channels in a customizable interface

Microsoft has unveiled a major redesign of Teams to transform how users interact with chats and channels. The new interface, which will launch in public preview in November, is intended to streamline collaboration by bringing all communications into one unified space.

The new chat and channel experience

The refreshed Teams experience combines chats, channels, and meetings into a single interface, eliminating the need to toggle between different sections. Users will find new filter options including Unread, Chat, Channels, Meetings, and Muted to help them efficiently manage their messages.

The new @mentions view consolidates all direct mentions across conversations into one interactive list. This makes it easier for users to follow and respond to important messages without having to search through multiple chats.

The update introduces a Favorites section in the left navigation bar, which retains all previously pinned chats and channels. Users can create up to 50 custom sections with 50 items each, allowing them to organize conversations from chats, channels, meetings, Teams bots, or AI agents in one place.