In a recent update, Netflix has retired its dedicated Windows app and now offers a web app instead. However, this new “app” is essentially a shortcut to open the Netflix website, and as a result, you lose a key feature: downloads.
How to Fix Netflix App Not Working on Windows 10 PC/Laptop
The ability to download videos and watch them offline is crucial for many streaming services, as it’s not possible to stream your content all the time. I always have a few episodes or movies downloaded onto my devices in case I want to watch something when the internet is down, or when I’m traveling without a connection.
While Netflix still has downloads on iPhone, iPad, and Android, download support for Windows has been discontinued. It’s unclear why, but you’re not out of luck if you’re traveling with your PC. It turns out there’s a workaround for continuing to download content on Netflix for Windows.
Instead of using the official Netflix “web app,” try downloading an older version of the Netflix app, as highlighted by this Reddit post. This version still has the download function, so you can continue to download your content.