Before Contacting PlayStation Support
How to Fix the PlayStation Network Sign-In Problem on PS4 (Fix Sign-In Errors)
Are you continuing to receive the error message “Network sign-in failed” when trying to sign in to the PlayStation Network on your PS4 or PS5? Here are some tips to fix the issue.
Your PlayStation may not be able to log in to PlayStation Network for a variety of reasons. This could be due to a server outage or an incorrectly configured network setting.
If you're seeing the 'Network Sign-in Failed' error on your PS5 or PS4, try the solutions below. This should fix the issue.
