If you're running into errors or other issues with Gmail, try these troubleshooting ideas to get this email powerhouse up and running again.

Problems with Gmail, although not common, can occur on both the user and Google side. On the user side, the cause can be a bad internet connection, a forgotten password or a configuration error. On the Google side, the site can be down or experiencing a malfunction resulting from an update.

If the problem is on your end, there is usually a simple solution. However, if the problem is on Google’s end, there is not much you can do other than wait for it to be fixed. Here are a few steps to help you figure out what is going wrong and some possible solutions.

Use Gmail in a supported web browser. Gmail works best in the most recent version of the browser you are using.