Some Escape from Tarkov players are experiencing a complete profile wipeout error. This means that all of their progress is lost forever. This has happened to a few players and the game developers have released a fix. It is reported that players have lost approximately or more than six months of their previous progress due to this glitch. Here is what you need to do if you are facing this issue.
Fix: Escape From Tarkov Stuck on Profile Data | How to Fix Critical EFT Error Receiving Profile Data
Escape from Tarkov Profile is your saved game progress. There is a manual way to backup your entire save game files. The problem with this is that you have to do this every day or at least after playing the game. This way all your progress, rewards, money, etc. will be available for the next gameplay. This is a server-level bug that has not been fixed yet. Here are the steps to manually save Escape from Tarkov progress.
If in the future you find that your profile does not load, simply replace the folder or extract the zip file. The contents will be restored. Launch the game to sync it with the server.
Method 2: Fix the problem at the developer's
