Is your Chromebook stuck on a white screen (with or without the Chrome logo) during startup? This post will help you understand the factors responsible for your Chromebook’s white screen issues and how to fix the problem.

External devices or accessories can disrupt your Chromebook’s boot process and cause the white screen issue. You may also encounter a white screen during boot if your Chromebook’s operating system is corrupt, missing, or damaged. Sometimes, the issue is caused by hardware defects such as a faulty display, damaged motherboard, etc.

Connect your Chromebook to an external monitor to see if the white screen issue is due to hardware damage. If your Chromebook’s display is visible on an external monitor, the built-in display is likely defective or damaged. Contact your Chromebook’s manufacturer or visit a repair shop to have the display inspected, repaired, or replaced.

If the white screen issue occurs on both the built-in and external displays, try the solutions below.