This article shows you how to troubleshoot audio playback issues in PowerPoint. Instructions apply to PowerPoint 2010 and later, and PowerPoint for Microsoft 365.

The following tips will help you play audio well in your PowerPoint presentation. We've ranked them from least to most complicated.

Check if the file format is supported. If you are not using one of the following supported audio file formats, consider converting it to a recommended format and then re-inserting it into the presentation.

PowerPoint can use the following file types: