This article explains how to resolve the problem when an installed font does not work in Microsoft Word and other programs.
Installed font not working in Windows 10 (2020)
When you add a new font to your computer, follow the steps to download the font, expand the font library, and install it. If an application, such as a word processor like Microsoft Word, does not recognize the font, it may be broken. Some font problems can be fixed by removing and reinstalling the font. If the font still does not display properly, follow these troubleshooting tips.
Download a new one. When fonts are downloaded from the web, the files can become corrupted. Redownload the file and reinstall it. If possible, download the font from a different source.
Install the correct version. Choose the font package that matches the operating system you are using. There is a difference between Mac and Windows fonts in most cases, except for OpenType fonts.