Below you'll find everything you need to know about Steps Recorder (also known as Problem Steps Recorder or PSR): what it's used for, which versions of Windows it's compatible with, how to open the program, and how to use it to record your steps.

Steps Recorder is a troubleshooting and assistance tool used to record user actions on a computer. Once the information is recorded, it can be sent to the person or group assisting in troubleshooting.

Without Steps Recorder, a user would have to explain every step they take in detail to reproduce the problem they are having. The best way to do this is to manually write down what they are doing and take screenshots of every window they see.

With this tool, all of this happens automatically while the user is sitting at the computer, so he doesn't have to worry about anything other than starting and stopping Steps Recorder and sending the results.