If LinkedIn isn’t working properly, you may be wondering if it’s LinkedIn or you. The answer isn’t always obvious, so you may need to do some digging and try different solutions.

If the problem is with LinkedIn, then all you can really do is sit back and wait for it to be fixed. But if the problem is something to do with your account, your app, your machine, or your device, there are a few things you can do to get it working again.

Before you assume the problem is on your end, you need to confirm that it is not happening on LinkedIn’s end and therefore affecting a large number of users. There are two ways to confirm this:

LinkedIn has an official (verified) customer service account @LinkedInHelp on X/Twitter that aims to answer as many users as possible who post about their experiences with LinkedIn. If there are more tweets than usual about LinkedIn not working, a tweet may be posted to let users know that the issue is being addressed.