Skype can be an incredibly useful app for communicating with friends, family, and colleagues with its voice and video calling functionality. However, Skype video not working properly is a common problem for those using the Windows 10 Skype app and the various other versions of the popular chat app on iOS, Android, and Mac.

Here's what you need to know when the Skype camera isn't showing images and the person you're talking to can't see you.

There are several reasons why your Skype webcam may not be working as you expect, ranging from the wrong settings chosen in the Skype app or the device’s operating system to the camera being unplugged or physically covered. Your device drivers, operating system, and Skype app may also be out of date and need to be updated.

Fortunately, most potential fixes for common Skype camera issues can be accomplished relatively quickly and require little advanced knowledge. If you're experiencing issues with Skype that go beyond a faulty webcam, there may be something else going on.