If you find that YouTube videos aren’t playing on your computer or mobile device, there could be several factors at play. Videos that aren’t playing, even though the YouTube site loads fine, may be too large for your internet connection to stream. In other situations, a page may not load properly. In that case, refreshing it will fix the problem.

Other reasons why YouTube videos won't play include issues with your browser, computer, internet connection, and issues with YouTube itself.

For some issues, such as problems with YouTube and Chrome and when YouTube shows a black screen, there are specific solutions.

Most of the issues that can cause YouTube videos to not play can be divided into the following basic categories: