Popular conferencing platform Zoom is beefing up its security as part of a settlement with the U.S. Federal Trade Commission (FTC). The FTC is pushing back against allegations that Zoom misled users about its security levels.
Zoom has become a household name in just a few months, with the world turning to the video conferencing platform amid the pandemic that severely limited in-person meetings. However, an FTC complaint alleged that Zoom "engaged in a range of deceptive and unfair practices that undermined the security of its users."
This follows an investigation by security experts earlier this year, who found that the platform did not use end-to-end encryption, despite marketing claims. Zoom has also seen other security issues amid its rise in popularity, such as unwanted attendees disrupting meetings in a practice dubbed “zoombombing.” As part of the FTC settlement, Zoom has committed to implementing a “comprehensive security program.”
“During the pandemic, virtually everyone — families, schools, social groups, businesses — is using videoconferencing to communicate, making the security of these platforms more important than ever,” Andrew Smith, director of the FTC’s Bureau of Consumer Protection, said in the agency’s press release.