Employers are increasingly using software to monitor employees remotely, raising concerns among some privacy activists.
How Artificial Intelligence Monitors Employee Performance in the Workplace
A new report claims that AI-powered cameras in Amazon’s delivery trucks have unfairly penalized drivers. The paper found that drivers suffered from false warnings, inaccurate driver scorecards, impractical assumptions about traffic conditions, and drivers using practices to circumvent the technology.
“While AI is improving, mistakes will still be made,” Raymond Ku, director of the Center for Cyberspace Law & Policy at Case Western Reserve University, told Lifewire in an email interview. “Frankly, I think we all believe that anyone who is being penalized in any way by AI decision-making should be notified and given the opportunity to challenge the decision.”
Amazon has said it has installed AI-powered cameras in its delivery vehicles as a safety measure. The cameras are intended to monitor when delivery workers make dangerous maneuvers, such as ignoring stop signs or making illegal U-turns.
