Just like any computer, a smartphone can sometimes stop responding. An app or a glitch in the operating system can cause your phone to stop working. A slow or broken internet connection can cause the same thing.
How to Fix Your iPhone Randomly Freezing/Stopping Issue
There are several reasons why an iPhone, Android or other smartphone can crash. The culprit could be a slow processor, insufficient memory or a lack of storage space. There could be a glitch or a problem with the software or a certain app. Often the cause will reveal itself with the corresponding solution. Other times a simple troubleshooting step can solve the problem without revealing the cause.
Follow these steps in the order given to get your smartphone working properly again.
Restart your iPhone or Android. As with most electronic devices, the first step in troubleshooting is to turn your device off and back on. Your phone is no different. A restart or reboot can fix a number of issues.
