Why You'll See More Video Receptionists – Knowligent
Why You'll See More Video Receptionists

Why You'll See More Video Receptionists

HomeHow to, TechWhy You'll See More Video Receptionists

The next time you contact the receptionist, it might be via Zoom.

The receptionist at every doctor's office

The video conferencing company said its new service will allow people visiting offices to check in without physical contact. All you have to do is start a Zoom call to speak to a human receptionist in a remote location. Experts say video services could help prevent the spread of COVID-19 as people return to offices.

“Any way we can limit physical contact now will help stop the spread of COVID-19,” Frank Weishaupt, CEO of Owl Labs, a company that makes videoconferencing cameras, said in an email interview. “This tool will have broader uses beyond businesses, but for hospitals, doctor’s offices, schools, and other professions that can’t work remotely.”

Zoom’s receptionist feature works by having visitors walk up to a touchscreen in a building lobby, where the receptionist can speak to visitors through Zoom and let them into the building remotely. Another new Zoom feature focused on social distancing lets users see how many people are in a room in real time, using the Zoom Dashboard and Scheduling Display.