Senator Nancy Binay appealed to local airlines to improve their services amid growing complaints from passengers over the sudden cancellation or delay of their flights.
PH Senator Binay to Airlines: Improve Your Service | ANC
During the joint hearing of the Senate Committees on Tourism and Public Service on complaints against Cebu Pacific on Wednesday (June 21), Binay said it is time for airlines to behave.
“Bakit ng dating parang manhid na sa reklamo at dinaranas ng mga pasahero? Our people deserve better,” she said.
“We need to identify the problems and we need to come up with viable and strategic solutions and implement them as soon as possible. Hindi pwedeng pasahero na lang lagi ang patuloy na mag-a-adjust,” added Binay, the chairman of the Senate Committee on Tourism.