The personal data of 237,703 Comcast subscribers was hacked in a breach the company says was discovered this summer at a former contractor.
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The hack specifically targeted Financial Business and Consumer Solutions, a third-party collection agency that Comcast has stopped using since 2020.
“We are taking the initiative to support all former and current customers who have been affected,” the media group said in a letter to subscribers.
Comcast said it was notified by FBCS in March of last year that the company had suffered a data breach the previous month, but that Comcast's consumer data had not been affected. However, the letter noted that on July 17, FBCS notified Comcast of a new finding: that Comcast data had in fact been compromised when an unauthorized party gained access to FBCS's computer network and some of its computers, compromising personal information.