Cebu Pacific, a budget airline owned by the Gokongwei family, is under fire for bad flight experiences suffered by some passengers.
Let's make every Juan fly!
Senator Grace Poe has criticized Cebu Pacific for its poor service, amid growing complaints about flight cancellations, delays and cumbersome rebooking and refund procedures.
According to Poe, just because Cebu Pacific is a budget airline does not mean it can skimp on service quality.
“In Cebu Pacific, ‘every Juan would fly.’ But the government has canceled many flights,” she said during a Senate hearing on complaints against the budget carrier
