Why new profiling software raises privacy concerns – Knowligent
Why new profiling software raises privacy concerns

Why new profiling software raises privacy concerns

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New artificial intelligence software that allows employers to create profiles of their employees is raising privacy concerns.

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A new software platform called Cryfe combines behavioral analysis techniques with artificial intelligence. The developer claims that by analyzing small clues, the software can reveal people’s intentions during interviews. But some observers say Cryfe and other types of behavioral analysis software could violate privacy.

“Companies are increasingly relying on AI for profiling,” AI expert Vaclav Vincale said in an email interview. “But even the people who code these algorithms, let alone a customer service representative who reaches you on the phone, can’t tell you why they’re making a certain recommendation.”

Cryfe was developed by a Swiss company whose employees were trained in profiling techniques by the FBI. "Cryfe listens not only to words in all interpersonal communication, but also identifies other signals emitted by humans, such as emotions, micro-expressions and all gestures," Caroline Matteucci, Cryfe's founder, said in an email interview.